At Next-GenTech.co.uk, we want you to be completely satisfied with your purchase. If you are not happy with your purchase for any reason, you may return it within [number] days of purchase for a full refund.
Return Conditions:
- Items must be returned in their original packaging with all tags attached.
- Items must be unused and in new condition.
- Items purchased on sale are final sale and cannot be returned.
To initiate a return:
- Please contact our customer service team at [email address] or [phone number] to obtain a return authorization number (RAN).
- Package the item securely and include the RAN on the outside of the package.
- Ship the item to the following address:
Next-GenTech.co.uk
[Address]
Once we receive your return, we will process it within [number] business days and issue a refund to your original payment method. Please note that return shipping costs are the responsibility of the customer.
Exceptions:
We do not accept returns on the following items:
- Custom-made or personalized items
- Perishable items
- Items that have been used or damaged
Questions?
If you have any questions about our refund policy, please do not hesitate to contact our customer service team.
Last updated: [10-10-2023]
Additional notes: - You may want to include a link to your return policy page in your website’s footer and checkout process.
- You may also want to consider offering a free return shipping label to customers who are returning items due to a defect or error on your part.
- Be sure to keep your refund policy up-to-date and to comply with all applicable laws and regulations.
